Since its establishment, the company has adhered to the business philosophy of "professionalism, innovation, value, and sharing". In addition to improving various core technologies and service systems, it also seeks to maintain cooperative relationships with stakeholders to achieve "customer satisfaction, employee satisfaction, and shareholder satisfaction" business objectives.
TMP fully identifies all stakeholders through the five aspects of the AA1000 (Account Ability Principle Standard) stakeholder agreement standard (SES), including responsibility, influence, tension, multiple perspectives, and dependence, which is not only conducive to communication, but also helps To truly understand the demands of different stakeholders; through the above-mentioned standards, Peibo will communicate with the government and competent authorities, employees, shareholders and investors, customers, suppliers, the community, and the media in 2022, with a total of seven stakeholders as the primary communication targets.
The communication status of various stakeholders in 2022 is as follows, and will be reported to the board of directors on October 28, 2022.
Government and Competent Authorities
Prioritize issues
1.Waste Management
2. Energy
3.Occupational Safety and Health
4.Air Pollution Management
5.Greenhouse Gas Emissions
Communication channels, response methods, and communication frequency:
1.Irregularly participate in various policy or regulatory promotion and briefing sessions, as well as training courses.
2.Irregularly visits and mutual exchanges to establish a good interaction.
3.Facilitate immediate official correspondence.
4.Conduct an annual ESG) survey to assess concerns and priorities.
5.Establish a contact point to maintain good interaction with the government and regulatory authorities.
1.Participated in over 20 policy or regulatory promotion and briefing sessions, as well as training courses.
2.Conducted one ESG (Environmental, Social, and Governance) survey to assess concerns and priorities.
3.Engaged in official correspondence with the government or regulatory authorities.
Employee
Prioritize issues
1.Employee Compensation and Benefits
2.Talent Development and Training
3.Employee Diversity and Equal Opportunities
4.Product Quality and Management
5.Regulatory Compliance
Communication channels, response methods, and communication frequency
1.Internal website or internal email announcements: Periodically announce various employee benefits (health check-ups, group insurance, etc.), information from the Employee Welfare Committee, important company operational updates, and education and training course information.
2.Monthly on-site medical services provided by healthcare professionals.
3.Conduct an annual employee satisfaction survey.
4.Conduct an annual ESG survey to assess concerns and priorities.
5.Maintain a good relationship by collecting employee feedback through an employee suggestion mailbox.
Human Resources Development Department - Ms. Huang
1.Publish 20 or more internal announcements related to employee benefits, Employee Welfare Committee information, important company operational updates, and training information.
2.Provide on-site medical services 12 times.
3.Conduct one health lecture.
4.Distribute one employee satisfaction survey.
5.Distribute one ESG survey.
Prioritize issues
1.Employee Compensation and Benefits
2.Talent Development and Training
3.Employee Diversity and Equal Opportunities
4.Product Quality and Management
5.Regulatory Compliance
Communication channels, response methods, and communication frequency
1.Internal website or internal email announcements: Periodically announce various employee benefits (health check-ups, group insurance, etc.), information from the Employee Welfare Committee, important company operational updates, and education and training course information.
2.Monthly on-site medical services provided by healthcare professionals.
3.Conduct an annual employee satisfaction survey.
4.Conduct an annual ESG survey to assess concerns and priorities.
5.Maintain a good relationship by collecting employee feedback through an employee suggestion mailbox.
Human Resources Development Department - Ms. Huang
1.Publish 20 or more internal announcements related to employee benefits, Employee Welfare Committee information, important company operational updates, and training information.
2.Provide on-site medical services 12 times.
3.Conduct one health lecture.
4.Distribute one employee satisfaction survey.
5.Distribute one ESG survey.
Shareholders and Investors
Prioritize issues
1.Financial Performance
2.Regulatory Compliance
3.Corporate Governance
4.Risk Management
5.Occupational Safety and Health
Communication channels, response methods, and communication frequency
1.News Reports / Significant Information: Provide real-time reporting and announcements of important information, such as corporate governance, significant business developments, and financial performance, through media outlets and the Public Information Observation Platform, to address the concerns of shareholders and investors.
2.Hold an annual shareholders' meeting and publish an annual report.
3.Organize domestic corporate briefings or online presentations annually.
4.Conduct an annual ESG survey.
5.Establish a shareholder and investor relations contact point for two-way communication.
1.43 significant Chinese announcements and 34 general announcements, totaling over 86 news reports.
2.Monthly revenue announcements on the official website and the Public Information Observation Platform, totaling 12 announcements.
3.Quarterly financial report announcements in both Chinese and English on the official website and the Public Information Observation Platform, totaling 8 announcements.
4.Conduct one online presentation.
5.Hold one shareholders' meeting.
6.Distribute one ESG survey.
Prioritize issues
1.Financial Performance
2.Regulatory Compliance
3.Corporate Governance
4.Risk Management
5.Occupational Safety and Health
Communication channels, response methods, and communication frequency
1.News Reports / Significant Information: Provide real-time reporting and announcements of important information, such as corporate governance, significant business developments, and financial performance, through media outlets and the Public Information Observation Platform, to address the concerns of shareholders and investors.
2.Hold an annual shareholders' meeting and publish an annual report.
3.Organize domestic corporate briefings or online presentations annually.
4.Conduct an annual ESG survey.
5.Establish a shareholder and investor relations contact point for two-way communication.
1.43 significant Chinese announcements and 34 general announcements, totaling over 86 news reports.
2.Monthly revenue announcements on the official website and the Public Information Observation Platform, totaling 12 announcements.
3.Quarterly financial report announcements in both Chinese and English on the official website and the Public Information Observation Platform, totaling 8 announcements.
4.Conduct one online presentation.
5.Hold one shareholders' meeting.
6.Distribute one ESG survey.
Client
Prioritize issues
1.Product Quality and Management
2.Waste Management
3.Occupational Safety and Health
4.Corporate Governance
5.Risk Management
Communication channels, response methods, and communication frequency
1.Irregularly update the company's official website with information related to various business areas and stakeholder engagement.
2.Provide diverse communication channels, including a customer complaint hotline, website visitor message board, and email, managed by designated personnel to address relevant complaints or disputes, ensuring consumer rights protection.
1.The company's official website is Irregularly updated.
2.Distribute one ESG survey.
Prioritize issues
1.Product Quality and Management
2.Waste Management
3.Occupational Safety and Health
4.Corporate Governance
5.Risk Management
Communication channels, response methods, and communication frequency
1.Irregularly update the company's official website with information related to various business areas and stakeholder engagement.
2.Provide diverse communication channels, including a customer complaint hotline, website visitor message board, and email, managed by designated personnel to address relevant complaints or disputes, ensuring consumer rights protection.
1.The company's official website is periodically updated.
2.Distribute one ESG survey.
supplier
Prioritize issues
1.Product Quality and Management
2.Occupational Safety and Health
3.Corporate Governance
4.Risk Management
5.Regulatory Compliance
Communication channels, response methods, and communication frequency
1.Irregularly update the company's official website with information related to stakeholder and supplier engagement.
2.Provide diverse communication channels, including a supplier complaint hotline, website visitor message board, and email, managed by designated personnel to address relevant complaints or disputes.
Communication channels, response methods, and communication frequency
1.Irregularly update the company's official website with information related to stakeholder and supplier engagement.
2.Provide diverse communication channels, including a supplier complaint hotline, website visitor message board, and email, managed by designated personnel to address relevant complaints or disputes.
Communication channels, response methods, and communication frequency
1.Irregularly update the company's official website with information related to stakeholder engagement in the water resource management area.
2.Provide diverse communication channels, including a complaint hotline, website visitor message board, and email, managed by designated personnel to address relevant complaints.
3.Irregularly visits and mutual exchanges to establish good interaction in water resource management.
Communication channels, response methods, and communication frequency
1.Irregularly update the company's official website with information related to stakeholder engagement in the water resource management area.
2.Provide diverse communication channels, including a complaint hotline, website visitor message board, and email, managed by designated personnel to address relevant complaints.
3.Irregularly visits and mutual exchanges to establish good interaction in water resource management.
1.Irregularly update the company's official website
2.Total of 86 or more news reports.
3.Conduct one press conference.
4.Distribute one ESG survey.
The company has established specific points of contact and communication channels for various categories of stakeholders. All communication channels have designated windows and contact information. Emails are centrally received and then distributed to the relevant points of contact and their supervisors for further communication and action.
Stakeholders who have any questions, suggestions, or complaints can contact the company via phone or use email for communication.
